Your privacy is our priority. This Privacy Policy explains in detail how dorahoki collects, uses, stores, and protects the personal information of our members in Malaysia. We are fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that underpin how dorahoki manages the personal data of Malaysian members.
All dorahoki member data is protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions such as Maybank and CIMB.
Dorahoki operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data management is audited regularly to ensure complete adherence.
Dorahoki has never and will never sell, rent, or transfer member personal data to any third party for marketing or commercial purposes without the member's explicit consent.
You have the right to access, correct, delete, or restrict the processing of your personal data at any time. Requests can be submitted via your account settings or by contacting our support team.
Dorahoki uses cookies solely to enhance user experience and for internal analytics purposes. You can manage your cookie settings through your browser at any time without affecting the core functionality of the platform.
In the event of any data breach affecting your information, dorahoki is committed to notifying affected members and the relevant authorities within the timeframe prescribed by law.
Dorahoki ("we", "platform", "Company") values the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you register, browse, or use any dorahoki services.
This Privacy Policy applies to all dorahoki members in Malaysia, including those who access the platform via website or mobile app. By registering or using the dorahoki platform, you agree to the collection and use of information as described in this Privacy Policy.
Legal Basis: This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Dorahoki is the data controller responsible for the processing of your personal data.
If you do not agree with any part of this Privacy Policy, please discontinue use of the dorahoki platform. You may contact our support team for further privacy-related enquiries via the email address provided at the end of this document.
Dorahoki collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Information | E-wallet account details (TnG, GrabPay, Boost, ShopeePay), FPX information | Required |
| Usage Data | Betting history, games played, login times | Automatic |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Communication Data | Customer support chat records, emails, feedback | Where applicable |
Dorahoki does not collect more information than is necessary. Sensitive data such as MyKad numbers is collected solely for mandatory identity verification (KYC) purposes and stored in a fully secured environment.
Dorahoki collects your personal data through a variety of transparent and lawful channels:
Dorahoki uses collected personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent.
Dorahoki uses your personal data primarily for the following purposes:
Basis for Processing: The processing of your data is based on: (a) the performance of a contract between you and dorahoki, (b) legal obligations binding on us, (c) the legitimate interests of dorahoki, and (d) consent you have explicitly provided.
Dorahoki does not sell, rent, or transfer your personal data to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:
All third parties with whom we share data are required to uphold data protection standards equal to or higher than those in dorahoki's Privacy Policy. We are not responsible for the privacy practices of third parties acting outside the scope of their agreement with us.
Dorahoki implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Key security measures we employ include:
While we take all reasonable steps to protect your data, no system is 100% foolproof. You are also responsible for keeping your dorahoki account login credentials secure.
Dorahoki retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by Malaysian law.
Our data retention guidelines are as follows:
When your data is no longer required, dorahoki will securely delete or anonymise it in accordance with established data deletion procedures. Account deletion requests may be submitted to our support team.
The dorahoki platform uses cookies and similar tracking technologies to enhance your browsing experience and enable certain features to function smoothly.
Types of cookies we use:
You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality of the dorahoki platform. Please refer to your browser's help guide for further instructions on managing cookies.
As a dorahoki member and data subject under Malaysia's PDPA, you have the following rights with respect to your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data via your account settings or through support.
You may request deletion of your personal data, subject to any legal obligations binding on us.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for portability.
You may request that we restrict the processing of your data under certain legally recognised circumstances.
How to Submit a Request: To exercise any of the above rights, please contact the dorahoki privacy team by email at privacy@dorahoki.ws or through in-platform customer support. We will process your request within 14 working days.
The dorahoki platform may contain links to third-party websites or services in certain contexts. These links are provided for convenience only, and their presence does not imply that dorahoki endorses or validates the content of those sites.
Dorahoki has no control over the privacy practices of third-party websites and is not responsible for how they collect or use your data. We encourage you to read the privacy policy of every third-party website you visit before providing them with any personal information.
Dorahoki is an adult betting platform that strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
Should we discover that personal data of a child has been collected without valid consent, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered a dorahoki account are urged to contact us immediately.
Dorahoki reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Members will be notified of any material amendments via an in-platform notice or email at least 14 days before the changes take effect.
It is your responsibility to review this Privacy Policy periodically. Continued use of the dorahoki platform after an amendment's effective date constitutes acceptance of the updated Privacy Policy.
The current version of this Privacy Policy is effective from 1 January 2026. Previous amendment history is available upon request from our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how dorahoki handles your personal data, please contact us through the following channels:
Our privacy team will endeavour to respond to all enquiries within 3 working days and resolve complaints within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Our Commitment: Dorahoki is committed to handling every privacy enquiry with the utmost seriousness and professionalism. The trust of our members is our most valuable asset, and we will never compromise on keeping your personal data protected.
Register a free dorahoki account and enjoy a safe, fair, and transparent betting experience. Our platform complies with Malaysia's PDPA and keeps your data protected at all times.